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Nov 02, 2011

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Account Deleted

How about buying shoes online at a website like bestylish[dot]com? Recently there has been a lot of advertising by this website on Indian television. The only glitch? - a start-up that aims to be Zappos.com of India only with a different business model, a dubious return policy and a box-load of consumer complaints :)

Murli Ravi

Well, you know, at least things like shoes and shirts have standard sizes.

Account Deleted

Yeah agreed. But my point is that even with products like these, aren't there high chances of something somewhere not feeling right for the consumer? I have read about the successful ones like Zappos and their value proposition was more towards a good customer experience like quick delivery, 1 year money back policy and not towards just selling shoes online.

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